Live Technical Support
- Live Support
- Do you need a quick solution to a technical problem?
24/7/365 "Follow the Sun" Global Support Desk
- Complete platinum level support for all business critical services with all the benefits of an “in house” department at a fraction of the cost
- Access to a concentrated team of technology experts with a long history of delivering a high quality of service to the investment industry.
- Transparent Support, advice and Service Delivery
- Unique, unrivalled customized support to ensure your technology needs match your business requirements
- Teams of technicians, specialist engineers, architects and managers available at all times
- Proven, consistent delivery of high service levels for over 20 years
- Unparalleled level of responsiveness and attention to detail
- Client experience is our key focus and we are committed to optimizing end user experience by continually improving the services we offer
- Comprehensive tailored SLA’s to suit your business needs
- Timely delivery of new products to enhance your business – check out our 2013 Roadmap here.
Recent Customer Feedback
“Options Technology has been demonstrating a high level of flexibility since the beginning of our collaboration with positive effect on inter-team work and mutual confidence”
“Options IT — absolutely the best recommendation ever. Timely and problem solving focused. They should be your first and only IT recommendation”
“Options Support desk was very responsive and a single person was able to remotely solve the problem in 15-20 minutes….seem much more user friendly/capable than the last provider”